Jun
15
Shopping Carts: location… location… location…
June 15, 2006 | Leave a Comment
If you own a retail store or manage one, and want a simple way to increase sales read on…
One of my favorite business books is “Why we Buy?” by Paco Underhill. Though some may say it contains a lot of “basic” observations, most of us don’t have the time to observe our customers, and that’s […]
Jun
14
I’m a firm believer in Customer Service… always have been. Like many consumers, I remember bad Customer Service experiences and I don’t patronize those establishments anyone. I know it’s not fair, but bad experiences seem to be remembered more than good experiences… that’s life.
Additionally, retailers need to remember that the sale doesn’t end […]
